John Bosco T

feature-requests

Intercom is one of the top applications that our customers have integrated with Hellonext! We spent a lot of time improving the Intercom integration to help you do so much more with your Intercom and Hellonext.Let us dive right in!View all the interacted posts of the active userStaying on top of what your customer has voted for and requested is key to ensuring they are delighted. Your Hellonext widget on your Intercom chat threads now lists all the posts the customer on chat has requested.Attach posts in conversationsLogging a request that a customer wants, quickly open the Hellonext widget in the chat, submit the request and send it to the customer in the chat thread! 🚀Navigate to the Intercom thread from HellonextKeeping a tab on the source of a feature request or a bug always makes getting back to customers a hassle-free job. Submitted a request on your customer’s behalf? You can now trace back the conversation using the Intercom icon, on the requests submitted from Intercom. 😃We are so pumped to see these enhancements in action when you use Hellonext with Intercom! Get started now and here’s our help article! 😃

Intercom is one of the top applications that our customers have integrated with Hellonext! We spent a lot of time improving the Intercom integration to help you do so much more with your Intercom and Hellonext.Let us dive right in!View all the interacted posts of the active userStaying on top of what your customer has voted for and requested is key to ensuring they are delighted. Your Hellonext widget on your Intercom chat threads now lists all the posts the customer on chat has requested.<h2><img src="https://vault.featureos.app/uploads/attachment/upload/thumb-ca8e40dc72b6d64c7b7567b669f78257.png"></h2>Attach posts in conversationsLogging a request that a customer wants, quickly open the Hellonext widget in the chat, submit the request and send it to the customer in the chat thread! 🚀<h2><img src="https://vault.featureos.app/uploads/attachment/upload/thumb-bf338c3ff7962763fa8dbeabd38ecd3f.gif"></h2>Navigate to the Intercom thread from HellonextKeeping a tab on the source of a feature request or a bug always makes getting back to customers a hassle-free job. Submitted a request on your customer’s behalf? You can now trace back the conversation using the Intercom icon, on the requests submitted from Intercom. 😃<img src="https://vault.featureos.app/uploads/attachment/upload/thumb-884c55a4a70338571eb2c131ae582584.png">We are so pumped to see these enhancements in action when you use Hellonext with Intercom! Get started now and <a target="_blank" rel="noopener noreferrer nofollow" href="https://portal.hellonext.co/">here’s our help article</a>! 😃

New Feature

Improvements

Intercom Integration v2 💬

Completed

It would be great if the Intercom widget will pull up all the items from this specific user (created or upvoter) from Hellonext and show in widget.As an example, linear integration above your widget, shows linked (including created) items, so customer support can view the progress without even opening the task. <img src="https://vault.featureos.app/uploads/attachment/upload/thumb-25049832857a6f5df54553c2c9b10dfd.png">

It would be great if the Intercom widget will pull up all the items from this specific user (created or upvoter) from Hellonext and show in widget.As an example, linear integration above your widget, shows linked (including created) items, so customer support can view the progress without even opening the task. 

Hanna Polynkevych

It would be great if the Intercom widget will pull up all the items from this specific user (created or upvoter) from Hellonext and show in widget.

As an example, linear integration above your widget, shows linked (including created) items, so customer support can view the progress without even opening the task.

 ![](https://vault.featureos.app/uploads/attachment/upload/thumb-25049832857a6f5df54553c2c9b10dfd.png)

Hellonext widget On Intercom to pull up all the items from the active user

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